24HourAnswers vs TutorCruncher: An in depth review

Revenue Share

TutorCruncher products center around revenue shares ranging from .65%-1%. Though this is a relatively small fee for tutors given the wide ranging features TutorCruncher offers, it’s a sliding fee which increases with the more revenue a tutor generates. With 24HourAnswers, our paid offerings are flat-based.

So for a tutor generating $2,000 a month you would pay:

$35 a month for premium access with 24HourAnswers
$50 a month on the pay as you go model with TutorCruncher

Analytics

One thing we find really impressive is how deep TutorCruncher goes with analytics. They provide a complete breakdown of revenue by subject, tutor, tax and location. For larger organizations this amount of data is a welcome bonus! Currently 24HourAnswers provides analytics on overall earnings, earnings by payment method, by student, and affiliate earnings.

Payments

Both 24HourAnswers and TutorCruncher have integrations with Stripe and PayPal. TutorCruncher additionally has payment integrations with Xero, TransferWise, and GoCardless.

24HourAnswers also processes payments for US students at 2.8% with no additional fees.

Customer Support

TutorCruncher has a few customer support options which can be included in their subscription packages.

• Free email with usually a 2 day or less turnaround response time
• Live chat support starting at $12 a month
• Call support at $120 a month

With 24HourAnswers, we include customer support for students and not just tutors. When you subscribe to our platform, your students will have access to live customer support 7 days a week, by phone and email. Whether they are having issues logging in, making a payment or even getting a hold of you, we are there to minimize friction so you can focus on working with your students.

For tutors we offer complimentary customer support when they subscribe to our paid packages. Contact us when you need:

• Technical support
• Onboarding
• General support

Whiteboard

With 24HourAnswers you can host up to 200 users at once! There’s no need to also pay for Zoom or other integrations. After each session we provide students a link to view their recordings and with our premium subscription ($34.99) you and your students will have access to recordings for one year!

With TutorCruncher, you can integrate with Zoom, Bitpaper, Bramble, Merithub, Groupworld, Lessonspace and Blutick. They also have an inhouse whiteboard which .01-.03 cents per minute depending if video and storage are utilized.

Content Management

24HourAnswers seamlessly offers prepaid online classes that potential students can buy before even reaching out to you. This strategy is a fantastic means to broaden your horizons and grow your student community. In addition, we introduce webinar tools, enabling tutors to publicize upcoming webinars and secure student registrations in advance.

Upload notes, study guides, courses, worksheets, and more to your website and tutor profile, making them available for students to acquire. Amplify your income by marketing your premier content!

With TutorCruncher we are unaware if users can create prepaid listings or generate flows to gain leads as we do with webinars and digital goods.

Fraud Support

As a tutor or a tutor center, you aim to reach and help numerous students. However, many payment processors put you at a disadvantage by making you bear the brunt of friendly fraud. That's where 24HourAnswers steps in. We’ve dedicated ourselves to successfully defend and prevent chargeback disputes. Our advanced platform monitors IP addresses, conversations, payment endeavors, and other essential data, molding them into compelling arguments for PayPal, Stripe, and our own merchant system. With half a decade in the game and a 90% win-rate, we've mastered the art of contesting chargebacks. Opt for our premium plan, and we'll handle every chargeback challenge that comes your way!

To our knowledge, TutorCruncher provides no support with chargebacks.

Affiliate Tracking

Over recent years, a recurring sentiment was the desire for a systematic way to exchange referrals. We've heeded the call! Now, tutors can effortlessly refer students to their peers and earn a 10% lifetime commission from the revenues their counterparts generate. Commissions are meticulously tracked, ensuring tutors profit from students requiring expertise in areas they may not cater to. Conversely, for newcomers in the tutoring arena, this serves as an ideal launchpad to secure leads. With our integrated systems, crafting enticing offers for parents, students, and fellow tutors becomes a breeze. After all, referrals are the backbone of successful businesses!

From listed features and testing, it doesn’t appear that TutorCruncher has affiliate flows for users.

Pricing

24HourAnswers and TutorCruncher are two management solutions worth considering! However it appears we are more cost effective, especially for individual tutors. We’d also note that at the current moment TutorCruncher has the most integrations of all solutions we’ve reviewed.

24HourAnswers paid plans start at $10 a month while our premium offering is $35 a month, we also have an enterprise plan for organizations. TutorCruncher offers tutor management software starting at $30 monthly + 1% of revenue generated plus package add-ons such as custom domain ($100 a month) and an inhouse whiteboard starting at .01 cents per minute . They also offer a free 14-day trial!

Here’s a breakdown of features we offer at no additional cost:

• Our Whiteboard: Video calling, along with screen sharing and recordings stored for a year
• Hosting & Website management: Receive free hosting and templates when you use our subdomain
• Customer Support: When you subscribe to a paid plan you’ll have access to our reps by email and phone. We are here to help you scale your business!

We’ve put in a lot of effort to offer a strong SAAS product for tutors! To try claim a free trial for our premium subscription for 30 days ( and no credit card required) click here!